A little help.
A familiar rhythm.
Think about the everyday tasks you would like support with, and the way you like them done.
For people & family
There’s a whole life
around your care.
Your usual coffee. A class you look forward to. A little help at home. Start with the things that matter to you, and explore support that makes room for them.
Get a feel for Dawnby with fictional support examples.
Start with your day
What would a good
day look like for you?
Perhaps it starts with getting ready in your own time. Perhaps it means making it to the shops, seeing a friend or keeping a favourite corner of the garden going.
There is no single picture of a good day. Your preferences, routines and relationships belong in the conversation about support.
A little help.
More room for
your own plans.
A regular outing or something new. Start with where you want to go and what would help you get there.
A connection
that feels right.
Language, interests, approach and familiarity can all matter when you are choosing someone to support you.
Make space for your preferences
Start with what
matters to you.
Explore the kinds of support you are interested in. Look at location, the work a service describes and the questions you would like to ask.
Provider and worker profiles are shown after you sign in; contact details are shared only through an enquiry. The current preview uses fictional sample entries.
Explore the support catalogueA useful place to begin
Start with you.
- The routines you want to keep.
- The activities you want to make time for.
- What helps you feel comfortable.
- Who you want involved in decisions.
Take the conversation at your pace.
When care is arranged
Know what’s next.
Have your say.
A clearer view of the day can make it easier to plan the rest of it. In the care preview, you can see published visits and the information your provider has shared with your account.
If something needs to change, a request keeps your question and the office’s response together. A new time appears once the schedule has been updated.
Explore the mobile previewYour care view follows the people and records shared with your current account. Practice examples remain separately labelled.
Your published careSample
A little clarity
for your Thursday.
15October
Thursday
Thursday
10:00–11:00 am
Domestic assistance
With Riley Chen
Later start requested
Awaiting the office’s response.
Your published visit stays in place.
For the people close to you
Stay involved.
Respect their say.
Supporting someone you love often means helping with the practical things while keeping their choices at the centre.
A family account can see the care or statements it has been given permission to view. The person’s provider records that access; being family does not automatically open every record.
Understand shared accessFind your starting point
Different support.
Your priorities.
NDIS
Start with your goals, the support you want and the arrangements recorded with your provider.
Support at Home
Think about your routines, staying connected and the support that helps you live at home. Care and statements have their own sharing permissions.
CHSP
Explore help at home and in the community within your own service arrangements. CHSP stays separate from Support at Home funding.
Your provider can explain the programme and arrangements that apply to you.
A few useful answers
Your care.
Your questions.
Where should I start?
Sign in, then use Find support to see provider and worker profiles. Nothing in the marketplace is shown until you sign in, and contact details are shared only through an enquiry. The mobile web view follows the care records your account is allowed to see.
Can I arrange new support here?
Signed-in accounts can see provider pages and send enquiries today. Bookings, agreements and payments are still coming — nothing here is a real booking or payment.
Can a family member see every record?
Care and statements can be shared separately, for the people an account is permitted to support. Your provider records who can see which information.
About the current preview
Dawnby is shown here with fictional sample records. Browser and mobile links are local previews of selected workflows. Live service arrangements and native apps are still coming.
Begin with what matters