Get to know the day.
Check the visit you are assigned, the support planned and the care information shared with you. Give yourself time to understand the person’s routines and ask about anything that needs clarifying.
For care workers
Know the visit.
Record what happened.
Open your assigned visit, read the shared care notes, start and finish even without signal, and leave a factual handover. Pay is shown as an estimate until the office confirms it.
If you work in a provider team, your provider sets up your profile and account. Sign in to review and manage your listing. Independent support worker with an ABN? Free forever. Create your own account, then open your listing entry. Publishing needs the required checks and your consent.
Preview uses fictional sample visits. Pay figures are estimates only.
A day in the work
Before, during and
after the visit.
Check the visit and shared notes, work within the agreed support, then record start, finish and outcomes for the office to review.
Make room for their priorities.
A plan helps you begin. A conversation helps you understand what matters today. Listen, work within the agreed support and keep the person involved.
Leave a thoughtful handover.
Record the support delivered, the time it took and the observations the team needs. A clear account helps the next person pick up the conversation.
The work is personal
A familiar face.
A new conversation.
Even a regular visit is someone’s day. An outing, a change of plans or a quiet conversation can be the thing that matters most.
Dawnby keeps the practical side of the visit easy to follow, so the person’s preferences stay in view. Location is visit checkpoints only while the app is open, and only the office can see them.
A look at the worker experience
The next visit.
The useful details.
Open your assigned work, read the shared care notes and return to the visit when it is time to record what happened. Your pay estimate stays labelled as an estimate until confirmed.
The preview shows selected visit, request and message workflows. Availability, leave and work documents sit in the provider workspace.
Open the worker previewDawnbyMy work
Your assigned visit
Alex’s Thursday.
Domestic assistance
10:00–11:00 am · Melbourne time
Shared care information
Ask Alex about today’s priorities. Keep the paths through the kitchen clear and record the actual tasks completed.
Fictional care-plan extractActual start recorded10:02 am
The next stepComplete the care record
Finish time, factual note and task outcomes.
TodayOffersMessagesWork
A good handover
What happened.
What matters next.
A useful note is clear and factual. It helps a colleague understand the care delivered and the next conversation the person may need.
The team reviews that care record, then considers time and finance in their own steps.
- 01
Record the visit
The actual start and finish, support delivered and observations made during the visit.
- 02
Keep the person in view
Use respectful, factual language and record what is relevant to their care.
- 03
Help the next conversation
Flag what needs the team’s attention, so someone can follow it up.
A few practical answers
Find your
starting point.
Can I apply for support work here?
Worker profiles and contact details need a free sign-in. Provider and worker profiles need a free sign-in. Job applications, employment agreements and pay runs are still coming — nothing here is a real payment.
What care information will I see?
Your work view follows the responsibilities and visits you have been assigned. You see the care information currently shared for that work.
Can I record availability and leave?
The provider workspace includes availability, leave requests and private work documents. Those records help the office consider your request; the team makes its own review decision.
Which care arrangements does the preview cover?
The platform preview explores disability and aged-care provider workflows. Your assigned work and shared information follow the arrangements involved. The programme overview explains the scope.
About the current preview
The web and mobile links show selected worker workflows with fictional records. Native apps, employment arrangements and payroll are still coming.
Make the practical things clearer
Come prepared.
Be present.
If you work in a provider team, your provider sets up your profile and account. Sign in to review and manage your listing. Independent support worker with an ABN? Free forever. Create your own account, then open your listing entry. Publishing needs the required checks and your consent.