Start with the person.
Keep the goals, preferences and agreed support close to the work being arranged.
For provider teams
Roster, review and
prepare claim files.
Publish visits, review care records and timesheets, and prepare claim files for NDIS and Support at Home. Dawnby prepares the claim file; you submit it. Nothing here is a real payment or government send.
Local preview with fictional sample records. Claim files are prepared here; you submit them.
Care happens between people
People, plans and visits
in one workspace.
Someone asks for a later visit. A worker notices a change. A family member wants to know what is happening next. The office needs the right records to respond.
Dawnby connects that practical work: the person and plan, the published visit, the care record, then separate steps for time review and finance.
Make the day work.
Bring the published plan, worker assignments and change requests into the conversation.
Keep care connected.
Review what happened and help the right person pick up the next step.
A look inside a team day
What happened?
What needs us next?
A worker’s record is the start of the next conversation. The team can open the visit, understand the care delivered and review what needs attention.
Care review, time approval and finance answer different questions. The preview gives each its own step, with the relevant record alongside it.
Explore the provider workspaceCare delivery / ReviewAwaiting review
Alex Morgan
Domestic assistance · Riley Chen
- Care delivered
- 10:02–11:04 am
- Care note
- Worker’s record available
- Required tasks
- Recorded outcomes
The record beside the decision.
An independent reviewer considers the care delivered, then records the next step.
The right people, involved
Bring the team together.
Give everyone their view.
The office needs to organise care. Workers need to understand assigned visits. People and family need the information they have permission to see.
One account can hold more than one authorised responsibility. Each opens its own workspace, with the access granted for that work.
See how the platform connectsAustralian care
Different arrangements.
A person at the centre.
NDIS, Support at Home and CHSP each have their own service arrangements. The provider preview keeps those care records and financial decisions in their own programme.
Explore care programmesA considered start
See how it fits
your team’s day.
Where can we explore the workflows?
The team workspace holds fictional care records and the work around them. The platform page introduces how those responsibilities connect.
Does everyone see the same information?
Each workspace follows the responsibilities, people and programmes granted to that account. Care and financial access are separate, and workers see their assigned work.
Can a person review their own care record?
Reviews that require independence are held for another authorised person. Opening a different workspace does not make someone a separate reviewer of their own record.
About the current preview
Shown here with fictional sample records. Live migration, government transmissions, bank payments and production deployment are still coming — Dawnby prepares claim files; you submit them.
Keep care connected