Server-side sessions
What you can do comes from your signed-in session, which the server keeps. A page or app cannot ask for extra rights in a request. Permissions are checked again after each action.
Security & privacy
Dawnby is built so that roles, care access and money records follow fixed rules that the server checks. This page only describes what the current local build already does. Anything that is not built yet is labelled Planned.
This is a product explanation for the local preview, not a certification claim.
Access controls
What you can do comes from your signed-in session, which the server keeps. A page or app cannot ask for extra rights in a request. Permissions are checked again after each action.
Accounts use fixed, reviewed role templates. An administrator can limit an account to particular clients and programmes. Each action runs only if the current account is allowed to do it.
People can turn on two-step sign-in (MFA) with a code from an authenticator app, plus single-use recovery codes. Administrators can require it for office roles. It cannot be required for workers yet, because the phone app cannot set it up.
Passwords are never stored as written. Dawnby keeps only a scrypt hash, a slow one-way scramble that cannot be turned back into the password.
Care records open only with current portal consent. Family and nominee access follows what the provider has shared for that account. Being family does not open every record.
Financial and evidence records cannot be edited or deleted. A correction is added as a new linked record, so the history stays visible.
If the phone cannot confirm that a send went through, that unsent item, which may contain care text, is stored encrypted on the phone. It is locked to one account and cleared if a different account signs in. Only these pending items are stored this way today.
The preview server only accepts connections from the same computer (loopback, 127.0.0.1). It refuses any other address, so it is not reachable over a network.
Dawnby does not process NDIS plan money or client-to-provider payments. Claim files and invoices are prepared for the provider to submit.
Dawnby's pages and phone app load no analytics or advertising trackers, no session replay and no crash reporting that sends your information elsewhere. Nothing about the people you support, their health or your money goes to a third party. One could only ever be added with the owner's written approval and processing in Australia, and none has been. Every change is checked for known tracker services.
Not built yet
Production hosting in Australia is planned. Today the preview runs only on the computer it is installed on, so it must not be treated as a hosted service.
No AI features are live. If any are added, AI will only suggest and a person will confirm. AI content will be labelled, AI will never send anything by itself, and each provider will be able to switch it off. No outside AI service will handle personal or health data without an owner privacy decision and consent.
Saving unfinished drafts encrypted on the phone, locked to one account and wiped on sign-out, is planned. Today only unsent pending items are stored encrypted.
A small set of safe per-person extras, switched on or off on top of the fixed role templates, is planned. Today accounts use the fixed templates only.
Real emails, SMS, payments and government submissions wait for hosting and an explicit owner decision. Until then, receipts in local previews stay labelled as samples, not real outcomes.
A few useful answers
This page does not claim any certification. It describes how the current local build works.
Australian hosting is planned. Today’s preview runs only on the computer it is installed on. Do not put real personal information into sample workspaces.
No AI features are live today. Before any are added, the plan is that no outside AI service will handle personal or health data without an owner privacy decision and consent, and providers will be able to switch AI off.
The privacy policy, terms of use and accessibility statement are drafts pending legal review and are not in effect.
Keep reading