Solo
1 active worker
$49 ex GST / month
$53.90 including GST
For provider teams
Clear monthly seats.
No lead fees.
Dawnby is software for Australian care providers. You pay a flat monthly subscription based on how many active workers you run. Marketplace listing is free and separate. There are no per-lead or per-booking fees.
Prices are proposed and shown ex GST, with GST-inclusive amounts beside each. This preview uses fictional sample records.
Monthly subscription
Choose the seat band
that fits your team.
Prices are in Australian dollars, exclusive of GST, with GST-inclusive figures beside each tier. Large covers up to 100 active workers. Above that, it is $12 per month for each active worker above 100.
Small
2–5 active workers
$149 ex GST / month
$163.90 including GST
Growing
6–20 active workers
$349 ex GST / month
$383.90 including GST
Established
21–50 active workers
$749 ex GST / month
$823.90 including GST
Large
51–100 active workers
$1,499 ex GST / month
$1,648.90 including GST
Above 100
Each active worker above 100
+$12 ex GST / month
$13.20 including GST, for each active worker above 100
What a subscription covers
Software for the office,
workers and families.
- Provider workspace. Rosters, visits, care records, timesheets and claim-file preparation for NDIS and Support at Home. Dawnby prepares the claim file; you submit it.
- Worker and family views. The people on your accounts see the visits and care information their roles allow.
- Marketplace listing is free and separate. Being listed for families to find you is not tied to a paid software tier.
- No per-lead or per-booking fees. Dawnby does not charge for enquiries, matches or bookings.
- No plan money through Dawnby. NDIS plan amounts and client-to-provider payments are not processed here.
Optional paid add-ons, such as AI assists, may be priced later. None is live today.
Provider teams
How setup works
No payment on this page. A plan choice does not create a workspace or start a subscription.
01
Choose a plan
Use the seat bands above to consider your team. Final pricing is confirmed before launch.
02
Pilot walkthrough
Explore the provider workspace and discuss a pilot with the team before setup.
See the provider workspace03
Set up Dawnby
The first administrator needs the one-time setup code supplied by the person running Dawnby. Existing teams sign in with the account their administrator provides.
A few useful answers
Pricing questions.
Are these the final prices?
No. This page is marked proposed pricing — final prices are confirmed before launch. GST-inclusive amounts use the 10% GST rate.
What counts as an active worker?
An active worker is a named worker on at least one published visit that was not cancelled before it started, or a worker with a timesheet by work date, in the billing month. Each person is counted once. Office-only users, auditors, family accounts and workers still onboarding are free.
Is the marketplace included?
Marketplace listing is free and separate from the software subscription. There are no per-lead or per-booking fees.
How does the pilot offer work?
Pilot providers use Dawnby free until it runs their business. After that, a founding price is agreed. This preview does not take payment.
Does Dawnby take NDIS plan money?
No. Dawnby does not process NDIS plan money or client-to-provider payments. You prepare claim files or invoices in the software and submit them yourself.
Next step